Furniture buying questions
Choose the decision you are working on. Each short answer links to the page that maintains the full explanation.
FURNITURE BUYING QUESTIONS
Selection, customization and purchasing
Brief answers point to the detailed checks, source boundaries and next step for your furniture request.
Choosing the furniture
Where should I start when choosing furniture for a project?
Start with the room and the furniture type. Compare the listed models, save an item list and add quantities and dimensions. The category guides explain which fit, construction and access details need review before a quote.
How do I specify the right sofa configuration?
Mark the arrangement, orientation and module sizes on the plan. Check usable seat dimensions separately from the overall footprint, then compare the largest packed component with the delivery route.
How can I check that the chairs fit the dining table?
Compare seat and arm heights with the table height, apron and base positions. Ask for a coordinated drawing showing the intended chair positions. Matching photographs do not establish knee clearance or a supplied table-and-chair set.
Does a bed listing include the mattress and support system?
Do not assume those components are included. Provide the actual mattress width, length and depth, then confirm the frame opening, support, headboard and included parts in the item-specific quotation.
Does the cabinetry category cover fitted kitchens or built-in cabinets?
This category helps plan freestanding sideboard and storage requirements; public product records remain under review. It does not establish a fitted kitchen or built-in installation service. Send internal layouts, fixing and size requirements for a specific review.
Is a coffee-table listing one table or a set?
Check the quoted order unit, included pieces and each top size. The catalog includes individual tables and a three-piece nesting reference; one listing or one order unit does not always mean one physical table.
Changes, materials & samples
Can I request a different size, upholstery or finish?
Send the item reference and identify each requested change. The proposed construction, material and dimensions need a model-specific feasibility review before the configuration, price or delivery date is accepted.
How do I distinguish solid wood, veneer and a wood-colored finish?
Ask the specification to identify the visible surface, substrate, edges and structural parts separately. A species or color name in a catalog does not establish that every component is solid wood of that species.
Can I use my own fabric or leather (COM/COL)?
Ask whether the selected model can accept the proposed material before buying or sending it. Provide the supplier reference, width, composition, repeat and direction. Required quantity, suitability, handling and responsibility need written confirmation.
Can I approve a sample before ordering the full quantity?
Request the appropriate finish sample, fabric cutting, prototype or mock-up for the item. Availability, charges and delivery arrangements need confirmation. Keep the approved sample identifier with the drawing revision; appearance approval and performance review are separate decisions.
Quotations, packing & delivery
What is the minimum order quantity?
There is no published site-wide minimum. Request the minimum quantity for the selected model, configuration and finish. Keep any sample, tooling and packing charges separate in the quotation.
How is the production and delivery date confirmed?
Share the target installation date, item quantities, destination and approval needs. Ask which dates are provisional and which are accepted after drawings, samples and materials are resolved. Production time and transit time are separate parts of the schedule.
What do I need for a delivered-price request?
Provide the destination and access requirements as well as the item schedule. Agree the delivery rule, version and named place, then identify who arranges freight, insurance, clearance, unloading, inside delivery and installation. No universal delivered-price or freight offer is published here.
What packing information should I request?
Request the item-specific protection method, carton or crate count, packed dimensions, gross weights and component labels. Current catalog records do not include confirmed packing specifications. A photograph of protection does not establish tested transit performance.
What should the receiving team record if an item arrives damaged?
Record carton counts, item references and condition, including photographs before and during unpacking. Follow the reporting route and deadlines agreed with the seller and carrier. The order documents need to establish the actual remedy and responsibilities.
Evidence, sources & inquiries
Are all listed pieces certified for hotel or commercial use?
No blanket commercial certification is established by the catalog. Define the project requirements with the responsible professionals and request evidence for the exact offered material and assembly. A fabric report or supplier certificate does not automatically cover the complete item.
Which images show actual supplier products?
Source-linked catalog entries use partner-supplier product photographs. Room, material and design studies are labeled AI illustrations. Those illustrations are not records of completed installations or evidence of an offered product configuration.
Does a source listing establish designer-brand authenticity?
No. A source title, model reference or supplier image does not establish a designer-brand relationship, authorization or authenticity. The catalog retains source references for traceability without adopting unverified brand claims.
What should I include in the first furniture inquiry?
Include the item references or a furniture list, quantities, known dimensions with units, requested materials, destination and target date. Add a reference image or drawing if available, and identify what is still undecided. Missing technical information can be raised as a question.
What happens when I prepare or submit an inquiry?
The live form sends only the fields and files you actively submit. A receipt appears only after the database confirms storage. Attachments remain private. Email notification runs separately, so an SMTP outage does not undo a saved inquiry.
Can I use a public email provider for a business inquiry?
Yes. Use an address you can receive replies at; a public provider such as Gmail is accepted. A company name and the other required contact fields are still needed, and the email format is checked. A company-owned email domain is not required.
What should I do if I do not see a confirmation?
Keep the form open and use its retry action. It reuses the same submission reference so a request stored before a lost response can be found without creating a duplicate. A network error alone does not establish whether the first attempt was stored; wait for the confirmed receipt.
Which attachments are accepted, and who can access them?
You can actively submit up to three PDF, JPEG or PNG files, 5 MB each. They are stored privately and downloaded through owner-authenticated access rather than public file links. Choose only files you are authorized to share.